Kiravans support

My order 5

• I’ve placed my order and want to change it.
• My order status says 'Suspected Fraud' or 'On Hold'
• My order has not yet been despatched
• My order has been shipped but has not yet arrived
• Can I collect my order in person?

Returns & Refunds 4

• Kiravans no quibbles returns policy
• How to return windows to Kiravans
• Arrange a return-paid Courier label
• Return something more than 30 days since buying it?

Delivery services 6

• UK Delivery services & costs
• European delivery services and costs
• Channel Island delivery services and costs
• Switzerland delivery and VAT
• Worldwide delivery

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Using Kiravans website 4

• Out of stock? We can email you when it is available.
• How to pay. What payment methods do we accept?
• How to login. Username or password not working?
• How to navigate our shop menu

Tax, VAT and exports 3

• I am disabled; do I get zero VAT on the items for my van?
• VAT and European / International customers
• Removal of goods from the UK / EU in person - can you refund my VAT ?

Security online 3

• Are my payment details secure?
• Privacy Policy and protection of personal information
• Website account email / name has gone Russian

About us 6

• Contact us by email / phone / enquiry form
• What is Kiravans address
• What is Kiravans VAT number, company number etc
• Do we offer any discounts
• I can't find this on your website, do we sell . .

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